• Processing Times:
  Orders are processed within [X] business days. For pre-orders or custom items, processing times may vary, and estimated timelines will be provided at checkout.

• Shipping Costs:
  Shipping fees are calculated at checkout based on your location and chosen delivery method.

• Delivery Times:

  • Domestic orders: Estimated delivery within [X-X] business days after shipping.

  • International orders: Estimated delivery within [X-X] business days after shipping.
    Please note that delivery times may vary depending on the destination and shipping provider.

• Tracking Information:
  Once your order has shipped, you’ll receive a confirmation email with tracking details to monitor your delivery.

• Customs and Duties (for international orders):
  International customers are responsible for any customs fees, duties, or taxes that

• All Sales Are Final:
  Due to the limited-edition and custom nature of our products, we do not accept returns or exchanges.

• Damaged or Defective Items:
  If your order arrives damaged or defective, please contact us within [X] days of receiving the item. Email us at [insert email] with your order number and photos of the damage, and we’ll work with you to resolve the issue.

• Lost Packages:
  Random Productions is not responsible for lost or stolen packages after they’ve been handed over to the courier. If your package is marked as delivered but you cannot locate it, please contact the shipping carrier directly for assistance.

• Pre-Orders:
  For pre-order items, the estimated shipping dates will be provided at the time of purchase. Please note that delays may occur due to production timelines, but we’ll keep you updated.

• Changes to Orders:
  Once an order has been placed, we are unable to make changes. Please double-check all details before completing your purchase.

If you have any questions about your order, shipping, or returns, we’re here to help. Please email us at [insert email], and we’ll get back to you as soon as possible.